Leaders must never forget to listen. We often are busy speaking, teaching, instructing, and directing, but we cannot fail to listen. Listen with the desire to find understanding and flexibility to gain insight. Leaders must understand the differences between hearing and listening.
Leaders must always listen attentively without preconceived notions.
Leaders must be diligent in taking notes for review and understanding.
Leaders must ask questions to make certain their perspective is accurate.
Leaders must keep an open mind to learn, grow, and meet the needs of others.
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