Lead from your heart. As a leader, we must lead from our hearts and not our feelings. When we lead with our hearts, it allows us to be present in the moment and sensitive to our audience. We can serve our customers, clients, community, and organization wholly without restraint. We do and why we do it is a clear indication of what is encapsulated in our hearts. Our decisions are a mirror of the condition of our hearts.
Realize that you are human that interacts and engages with other human beings.
Realize that you will have feelings, acknowledge your feelings, but always identify why you feel the way that you do.
Realize that nothing is personal but yet be personable to each individual, group or organization.
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